Terms and Conditions

By using this website, you agree to the following terms:

• All content is owned by the website creator and may not be copied.
• Prices and services may change at any time.
• Orders must be paid in full before delivery.
• Returns and refunds are handled case-by-case.
• We are not responsible for delays caused by third-party services (e.g. delivery apps).

For questions, please contact us at @https://wa.me/message/ETUQFDCWICNYJ1nayomi-orders

Return & Refund Policy

Thank you for shopping with us! We want you to be happy with your purchase. If you are not completely satisfied, please review our return and refund policy below.

Eligibility for Returns

• Returns are accepted within 10 of delivery.
• Items must be unused, in original packaging, and in the same condition as when you received them.
• Custom or personalized items cannot be returned unless they arrive damaged.

How to Return an Item

• Please contact us first at [email protected] to request a return authorization.
• Include your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7-10 business days.
• Shipping costs are non-refundable.

Exchanges

• We currently do not offer exchanges. Please return the item and place a new order.

Damaged or Lost Items

• If your order arrives damaged, please contact us immediately with photos at [email protected] within two days
• We will work with you to resolve the issue quickly.

Thank you for your understanding and support!😘